Support

Email support@stvck.co.uk. We aim to answer within two working days.

Account

• Sign in: use Sign in with Apple or your email address. Email sign-in sends a one-time code; there is no password.
• Export your data: Profile → Account & Security → Export.
• Delete your account: Profile → Account & Security → Delete account. After you confirm, your account is frozen and erased after a short review window. You can also email us from the address on your account.

Subscriptions

STVCK Pro is billed by Apple. Manage or cancel it in your iPhone Settings → Apple ID → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Stock alerts

Alerts are based on retailer feeds we are permitted to use and on member reports. An alert means stock was observed, not that it is reserved for you. If you believe an alert was wrong, tell us the product and time and we will look at the source.